ALL AMERICAN+ Field House Refund Policy
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At ALL AMERICAN+ Field House, we are committed to providing the best experience in sports and recreational activities. Due to the nature of our services and the commitment involved in organizing events, training sessions, and facility bookings, we maintain a strict no-refund policy.
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Policy Details:
Booking and Reservation Payments: All payments made for bookings, reservations, or registrations for events, training sessions, or facility use at ALL AMERICAN+ Field House are final. Refunds will not be issued for any cancellations or no-shows.
Memberships: Membership fees are non-refundable. This policy applies to all types of memberships offered, including but not limited to seasonal, annual, or promotional memberships.
Event and Program Cancellations: In case of an event or program being canceled by ALL AMERICAN+ Field House, customers will receive credits for future use within our facility. These credits will be equivalent to the value of the original booking or registration fee.
Non-Transferable: Payments and credits are non-transferable. They cannot be exchanged or used for alternative services or products.
Extenuating Circumstances: While our policy is no refunds, we understand that extenuating circumstances can occur. In rare cases, such as serious medical conditions or unforeseen life events, requests for exceptions to this policy may be considered on a case-by-case basis.
Changes to Bookings: If you need to make changes to your booking, we request that you contact us as early as possible. While we cannot offer a refund, we may, at our discretion, offer alternatives or credits depending on the situation and availability. We appreciate your understanding and acceptance of our No Refund Policy. This policy is in place to help us maintain the high quality and organization of our services at All American+ Field House. If you have any questions or concerns regarding this policy, please contact us.
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Facility Closures: If ALL AMERICAN+ Field House is forced to close due to unforeseen circumstances, such as natural disasters or mechanical failures, we may issue refunds for affected programs or events.
Program Cancellations: If ALL AMERICAN+ Field House cancels a program or event due to circumstances beyond our control, we will issue full refunds to all registered participants
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ALL AMERICAN+ Field House Insufficient Funds Policy
At ALL AMERICAN+ Field House, we are committed to providing exceptional services to our clients. To ensure transparent and efficient financial transactions, we have established the following policy regarding insufficient funds, including ACH payment failures or declines, chargebacks, and associated fees:
Insufficient Funds Fee:
In the event of insufficient funds, which includes ACH payment failures or declines, chargebacks, or any related fees, a flat fee of $50 will be incurred.
Notification of Insufficient Funds:
Clients will be promptly notified of any insufficient funds situation, detailing the specific nature of the issue and the associated fee.
Payment Rectification:
Clients are required to rectify insufficient funds issues promptly to avoid any disruptions to their services or bookings. This includes updating payment information, resolving chargebacks, or addressing any other financial discrepancies.
Impact on Services:
Failure to address insufficient funds within a specified timeframe may result in the suspension of services or reservations until the outstanding issues are resolved
Communication:
Open and timely communication is encouraged. Clients facing financial challenges or issues are encouraged to contact our finance department promptly to discuss potential solutions and avoid any unnecessary fees.
Dispute Resolution:
If clients believe there has been an error or have concerns about an insufficient funds charge, they are encouraged to reach out to our finance department for a detailed review and resolution.
Prevention Measures:
Clients are advised to maintain updated payment information to prevent instances of insufficient funds. Regularly reviewing and updating payment details can help ensure seamless transactions.
Review and Amendment:
This policy is subject to periodic review and may be amended as necessary. Clients will be notified of any changes in advance.
At ALL AMERICAN+ Field House, we appreciate your cooperation in adhering to this policy. It is designed to maintain the integrity of financial transactions and provide a positive experience for all our clients. If you have any questions or concerns regarding this policy, please do not hesitate to contact our finance department for assistance.